Frequently Asked Questions
Everything you need to know about shopping with Acknowledge fashion.
How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Every product page includes a detailed 'Size Guide' button. We provide specific measurements for each garment and model information to help you find the perfect fit.
Do you ship internationally?
Yes, Acknowledge ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Acknowledge, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to reduce our environmental footprint.